In a workplace where communication flows smoothly, tasks are completed more efficiently. Clear instructions, timely updates and feedback loops contribute to increased productivity. When employees understand their roles and expectations, they can focus on their tasks with confidence, minimising delays, and errors.
Today this is more important than ever and something we have made a key feature in our HumanFacta application. We want to make creating a ‘Golden Thread’ of information more than a metaphor. We know that effective communication is the lifeblood of any thriving workplace. In this blog we will delve into the critical role communication plays in fostering a positive and productive work environment and why having a system in place to create a ‘Golden Thread’ of information should be your next business priority.
Why is it so important?
According to a study published on Pumble ‘86% of employees and executives cite the lack of effective collaboration and communication as the main causes of workplace failures’, which not only is proven to be bad for workforce morale but is a key contributor to financial losses across the business with a staggering 38% of business leaders noting the financial impact of poor communication. (https://pumble.com/learn/communication/communication-statistics/)
Other key areas identified in Project.co’s ‘Communications Statistics 2023’ report, highlighted areas which cost business the most financially due to poor communication, they included:
Wasted time (68% of respondents)
Missed messages (53%)
Lost files (35%)
(https://s3.eu-west-2.amazonaws.com/project.co/PDFs/Project.co-Communications-Stats-2023.pdf)
All problems that on their own may feel like more of a frustrating issue but can become far greater if not addressed correctly.
Areas to address to have better communication practices.
Effective task allocation
Clear communication facilitates effective task allocation. When team members are aware of each other strengths, skills and current workloads, project managers can assign tasks strategically. This ensures the right person is handling the right job, optimising efficiency, and preventing bottlenecks.
Timely Updates and Feedback
Regular communication provides a channel for timely updates and feedback. Whether it’s progress reports, project milestones or constructive feedback, a consistent flow of information keeps everyone in the loop. Timely updates allow for quick adjustments, preventing the accumulation of issues that could hinder progress.
Streamline Collaboration
When team members communicate seamlessly, ideas flow freely and collaboratively. This minimises the time spent in unnecessary meetings or redundant discussions, shifting the focus to the work at hand. Using systems that collate messages and documents will not only save time but build a framework for the company to keep a more reliable record of the history of a particular project.
Rapid Problem Resolution
Issues and snagging are inevitable in any project. However, a workplace with effective communication can swiftly address and resolve problems. Whether it’s a technical challenge or a misunderstanding between team members, open communication channels enable quick identification and resolution of issues, preventing them from escalating and causing delay.
Empower Decision-Making
Clear communication empowers workers to make informed decisions. A singular platform allows that decision to be transparent with the whole team and this can make them feel confident in the objectivise of the project. Having buy-in from the whole team can make a project run to time better and enhance overall productivity.
In conclusion, the impact of effective communication on workplace productivity cannot be overstated. From fostering clarity and efficient task allocation to streamlining contribution, this often gets taken at face value with undernoted repercussions to overall profitability.
We believe our new workforce management app; HumanFacta takes all the points discussed and offers a solution to ensure that your business not only communicates better but takes theses communications and offers many benefits to centralising in one platform.
HumanFacta offers an alternative to WhatsApp, email and written communication by giving the users an easy-to-use interface where all recorded conversations, photo, videos and documents attach directly to the job card you are allocated to. This creates a ‘Golden Thread’ audit trail and makes life a lot easier and productive across the entire business and also is in line with the Building Safety Act 2023. (https://www.legislation.gov.uk/ukpga/2022/30/contents)
Check it out and book a demo on the HumanFacta website: www.humanfacta.co.uk
